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How Much Are Missed Calls Costing You? Missed Call Calculator for HVAC & Plumbing

Enter the prospect calls you miss each month and your average ticket, then adjust the booking, fulfillment and callback assumptions to see the revenue those calls take with them

Adjustable assumptions, not a fixed formula
Monthly and yearly revenue at risk
No email required
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Work Out What Missed Calls Cost You

Start with the missed calls from your call tracking, then move the sliders to match your shop

Your calls

Missed calls and what a booked call is worth

Calls from new customers nobody answered
$
Average invoice on a completed job
How many answered prospect calls you book
Booked jobs that get completed
An assumption. Most people call the next company on the list
What missed calls cost you
- a month

Revenue from jobs you could have booked

-a year
-jobs lost a month
-callers lost for good a month
-value of every missed call
-

Estimates only. Your call tracking shows the real number of missed prospect calls each month.

How to use it

How to Get an Honest Missed Call Number

Count prospect calls, not every call

Leave out vendors, spam and existing customers checking on a job. The calculator only needs missed calls from people who could have booked

Be honest about callbacks

Most people who reach voicemail call the next company on the list. Set the slider to the share who actually try you again

Fix the gap before buying more leads

Answering or texting back the calls you already paid for is usually cheaper than buying the same number of new leads

FAQ

Questions We Get Asked About Missed Calls

Straight answers to the questions owners ask us before they hire us

Call tracking shows every call, answered or not, and the source it came from. Without call tracking, your phone system's call log is a start, though it will not separate prospects from existing customers.

The share of booked jobs that actually get done. Some booked jobs cancel or never get rescheduled, so the calculator only counts the share you complete.

Answer more calls live, and text back every missed call right away so the caller has a reason to wait for you. Our marketing automation includes missed call text back and follow-up by phone, text and email.

No, which is why the assumptions are adjustable. Some callers try again, and not every answered call books. The calculator only counts the calls that would have booked and been completed.

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